Two Maids & A Mop CEO Featured in UGA Alumni Magazine

Two Maids Home Office TeamThe Two Maids & A Mop journey from a small startup in Pensacola, FL to a fast-growing national brand with 40+ locations was recently published in the University of Georgia College of Agriculture & Environmental Sciences alumni magazine. The story traces back to our founder’s early days just after graduation from UGA with a degree in Biological Science. Ron’s story is famous because he used crazy penny-pinching methods to save money and worked odd jobs to make additional money while preparing to launch the original Two Maids & A Mop. Here’s a quick glance at the inspiring article.

“There was definitely some initial fear, nervousness and stress, but no hesitancy,” said Ron Holt. “I had a plan, and that plan couldn’t begin until I started the business.”

Holt opened Two Maids & A Mop, a residential cleaning service, in 2003 in Pensacola, Florida. The company began offering franchise opportunities across the country after building 12 corporate office locations. The company offers a competitive advantage by using a pay-for-performance model in which homeowners rate the cleaners, and ratings determine compensation.

The business now has more than 45 office locations across the nation and was on track to make $17 million in revenues for 2016.

Holt worked as an physical testing laboratory director and compares the lab to the service industry in terms of customer care. He credits his customer service skills to his work in his father’s convenience store in Colquitt, Georgia. “It was a business, but it was also like a family because my dad really cared about knowing the customers,” Holt said. “I feel the same way with our franchise owners. I want them to know we care.”